FAQs

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  1) What is Cre8tr?
  
  Cre8tr is a social dating platform where you can discover new people, chat, and build meaningful connections.
  



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  2) Who can use Cre8tr?
  
  You must be 18+ to create an account and use the app. We may also restrict access in certain regions where required by law.
  



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  3) How do I create an account?
  
  Download the app, sign up using your email/phone (as available), verify your account, and complete your profile.
  



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  4) Is Cre8tr free to use?
  
  Basic features are available for free. Some premium features may be offered through subscriptions or in-app purchases.
  



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  5) How does matching work?
  
  You can discover profiles based on your preferences and activity. Matches may occur when there’s mutual interest.
  



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  6) Can I change my profile details later?
  
  Yes. You can edit your photos, bio, and preferences anytime from your profile settings.
  



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  7) How do I report or block someone?
  
  Open the user’s profile or chat, tap “Report” or “Block,” and follow the steps. We review reports to keep the community safe.
  



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  8) What content is not allowed?
  
  Harassment, hate speech, nudity/explicit content, scams, threats, impersonation, and illegal content are strictly prohibited.
  



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  9) How do you protect my privacy?
  
  We take privacy seriously and process data according to our Privacy Policy. You can control certain visibility settings in the app.
  



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  10) Can I delete my account?
  
  Yes. You can request account deletion from Settings. Some data may be retained as required by law or for security purposes.
  



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  11) Why was my account suspended?
  
  Accounts may be suspended for violating Terms of Use, community guidelines, suspicious activity, or repeated user reports.
  



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  12) I forgot my password. What should I do?
  
  Use the “Forgot Password” option on the login screen and follow the reset instructions.
  



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  13) Are my chats private?
  
  We aim to keep chats private, but never share sensitive info with strangers. We may review content only when necessary for safety, abuse prevention, or legal compliance.
  



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  14) How can I contact support?
  
  You can reach us through the in-app support option or email: support@cre8tr.com.